Not too long ago, I was giving an interview when the interviewer asked me to share the changes I would like to see happen in the events industry. I appreciated the question as there are two things I would like to see change immediately. The first is that I would really appreciate seeing vendors put an end to bad mouthing others or giving inaccurate information in order to secure a job.
Very recently, a potential client confessed to me that another reputable company told them not to bother calling me because I charged $15,000 for only an interview. Are they crazy? Thank God my potential client’s friend told them that was bull and they called me anyway. In a similar circumstance, another client was told that we refuse to do designs that don’t use a ton of flowers. I don’t want to sound paranoid, but these two cases were ones in which I found out this false information was being passed around by accident. I have to wonder about the times I didn’t find out at all. Bottom line: Like it or not, the best thing to say to a client when asked about another vendor is, “No comment.”
Another change I would like to see in the event world (and I hate to sound like a broken record here) is for vendors to offer full transparency to any commissions being paid to other vendors. Too often, clients are left in the dark about this and there is just no reason that I should be paying 15 or 20 of my profits for a referral. Why not accept the possibility that I might also be able to recommend you for a future job?
So, there you have it. These are two of a few changes that come to mind.
What changes would you like to see in the events industry and why?
(Photo Courtesy of Ben Hassett)