Dear Preston: My Client Won’t Pay Taxes On The Design
October 15, 2012
I am a florist in New York City and recently had a client give me a budget of $20,000 to do a wedding for 300 guests. It wasn’t easy, but we managed to come in under budget. When we presented the bill to the client, she noticed that we had added the additional sales tax ($17.75 in total) and she was furious. In fact, she accused me of trying to get one over on her! As it is, I have already lowered my prices to do this job and I am furious that she is questioning my integrity on top of it.
What do you suggest I do?
What do you think of this situation? What is your impression of this client? Do you feel TP should pay the taxes since she was not clear that taxes were in addition to the cost of flowers from the start?
Please share your thoughts.